My Account 
What do people store?
- Sports Equipment
- Winter Clothing
- Furniture
- Things that ‘will come in handy one day’
- Photo Albums
- Archives
- Business Stock
- Almost anything!
Who needs Self Storage?
- Decluter
- Downsize House
- Movers
- Renovating
- Renting out a spare room
- Student Holidays
- Business Storage
As long as you’d like. Many people have an ongoing storage requirement for one reason and use Cinch Storage on an ongoing basis.
Please give 14 days notice before leaving.
You can store for just 1 day, but the minimum billing period is 2 weeks. We automatically bill monthly, so please time leaving storage accordingly, or request to move to a weekly billing rate before leaving.
We often run promotions if you are likely to be a long term customer. Please speak to one of our storage experts to discuss.
You are able to use your own insurance if you have it, but most household insurance doesn’t cover goods in Self Storage. You are able to insure with your contents under our policy.
Please request a copy of our insurance cover before entering into an insurance agreement. You will be covered against water leakages, theft by forcible violent entry or exit, moth/insect damage, lightning, fire, explosion, earthquake, storm, flood, riot, strike, amongst others.
This will depend on the value of your goods. Our average customer takes out £5,000 worth of insurance cover at a cost of £6.50 per week. Please speak to a store team member who can help you find the best contents insurance coverage for your goods.
On a new for old basis. You must consider the current new replacement value of all contents when being stored, not the price you paid when your purchased each item.
At Cinch Storage we have CCTV in operation 24/7, intruder alarms on our store and each individual door. Your unique PIN Code gives you access out of trading hours. Fire and smoke detectors are also in use.
No, you are the only key holder.
You will need to call our store and answer some security details before being given your PIN. Only persons named on the account will be given the PIN.
We are able to cut off your padlock if required and we have padlocks available for purchase at our Store.
Once becoming a customer, you may access your contents during the office opening times when it is convenient for you. If you have come into storage having had a Free Collection, you may need to visit us during opening hours for instructions in how to access your unit.
Access during our office and access hours is free of charge. 24/7 access by arrangement may be available at selected stores.
Only you or other authorised persons you have notified us of. You are responsible for giving them your access codes and padlock key / combination number.
Out of hours access is available at most stores. You will be issued a pin code to access the facility once your rental agreement and first invoice has been paid. Your storage room will need to be locked with a padlock. These are available at the Cinch Box Shop.
Yes, not a problem! If you notify us in advance, we will be able to accept the delivery and store the item in a safe place until you come into store.
We do, please feel free to use them to help move your contents in and out of your Room!
Some rooms may have access to a power socket in the hallway but please check with one of our store manager’s before using it.
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